A message from Cadence Principals Eric Gruber and Rob Leinbach:
Dear Cadence Living Residents, Families and Community Partners,
As you know, the world is experiencing challenging times with the spread of COVID-19. We appreciate the anxiety that this virus is causing in all aspects of our daily life, and especially in our environment where the care of our residents in paramount. We have been very fortunate to date in that to our knowledge no resident or team member has tested positive for COVID-19. Nevertheless, it is paramount that we take every precaution and operate with extreme vigilance so that we know we have done everything in our power to protect our residents and team members.
Focused actions we are taking at this time.
(Please also refer to our published updates for more detailed information.)
- We are restricting non-essential individuals, including all family members, friends, responsible parties and nonessential vendors and volunteers from visiting our facility for the time being.
- We will make accommodations for family members whose loved one is near end-of-life; however, it is critical that we do all that we can to protect our residents and patients from this virus.
- Any essential visitors must go through the screening process and be cleared before entry to the community.
- All residents are now subject to a daily temperature check. This will help stay ahead of any resident that may not be feeling well to ensure we can immediately respond to any concerns. This includes all IL, AL and MC residents.
- We are keeping an increased stock of all cleaning and sanitizing supplies to ensure we have adequate supplies to get us through this period of concern.
- All team members have received updated training on required precautions.
- We have increased our disinfection and sanitizing of all surfaces on all “high-touch” surfaces.
- All residents and team members have been instructed to increase their hand washing and use of hand sanitizer throughout the day.
- Daily Tips are provided as reminders in all common area spaces and elevators to help reinforce this information.
Community Dining and Activities:
- All group activities, entertainment, pastoral services, intergenerational events and instruction have been cancelled. Our Lifestyle Directors are making rounds and providing resources for residents in their apartments to keep them engaged.
- All dining room meals have been suspended. Independent Living and Assisted Living residents are receiving our Chef cooked meals in their apartments, three times per day. Additional snacks and hydration carts are circulated throughout the day to help maintain appropriate nutrition and hydration.
Memory Care residents are being seated with physical distancing in the communal dining area, to ensure they receive appropriate assistance and oversight during meals as needed.
- All transportation for medical runs, shopping or other events have been cancelled. For any resident in need of essential doctor’s appointments, please contact the care office or the concierge to make arrangements with the driver. Anyone needing escort to an appointment including Memory Care Residents, family members or other support will be needed to escort that resident. Our care team members will not be escorting residents to outside appointments at this time to ensure we are not needlessly exposing them to other healthcare facilities.
- All employees are screened on a daily basis at the start of their shift to ensure they are not experiencing any signs of symptoms of the virus. Additionally, we are tracking other places of employment and or travel that may have included visits to domestic or international areas that are currently experiencing the COVID-19 virus. Any employee or an employee with a family member who may have symptoms of “any” virus is instructed to remain off work until cleared to return.
The Cadence Coronavirus Task Force, consisting of senior leadership and executive team members, is in constant communication to update our teams with the latest information and requirements. We are working with State Health Departments, The Centers for Disease Control and state regulatory teams to ensure we are meeting all expectations to help in the prevention of any virus cases within our communities.